This company has been on the writing market since 1997, and according to their website, they have been featured in CNN, USA Today, and HuffPost. This gives the impression that we are looking at a quality writing service. However, having had plenty of experience with both bad and good services, we know better than to base our decisions on the marketing strategy or website appearance of a company.
Therefore, we decided to take the time and write this customessay.com review.
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CustomEssay.com Services Review
There is no services list or page on the website, making it impossible for you to check if customessay.com offers your specific assignment. After we looked through their ordering process, we came to a very disappointing finding – customessay.com offers only essays and not any other paper you may need during your studies.
Pricing Model and Discounts
With a lowest rate of $33 per page, this is one of the highest priced companies on the writing market. And this is not all – this price actually applies to 4 pages or more, which means that the company has limits in terms of minimum pages ordered. If you do want to place the same order for one page only, you will pay $46 per page.
These rates apply for deadlines of 5 days or more. If you go further and decide to order a paper within one, two, three or four days, be prepared to pay what we consider an extremely steep price for essay writing.
The worst part here is – the company offers no discounts. This makes it a costly company student can rarely afford, which is probably why feedback online comes in such small numbers.
Once we received our paper, we confirmed that the company has good writers. Still, the small amount of plagiarism and improper formatting lead us to the belief that this company is not worth its pricing.
Other than this, the writer did a solid job with the essay. It was well written and contained no mistakes, as well as delivered within the deadline we chose.
The customer support agents at customessay.com are reliable, but getting in touch with them can be a struggle. Unlike other writing services who offer academic papers to students, this company does not have a 24/7 customer support service. And since they do have a tight deadline option of 24 hours only, we are very concerned about the lack of this feature.
You can get in touch with the agents on the phone number listed on the website, or write an e-mail to their address. Our experience with the e-mail was bad, but the phone agents were very pleasant to talk to.
Short CustomEssay.com Review
Overall, we are looking at a legit writing service that is actually featured in some of the most reliable news sources online. However, the lack of discounts and incredibly high prices make the service a bad investment for students who are often on a limited budget, especially considering that most writing services have better offers.
I had an annotation order. I send them back 7-8 times to fix it. Except for changing sentences and manipulating fillers, the writer did nothing. I received a 12.5 out of a possible 25. When a refund is requested. To view feedback, they requested my university Login credentials. Don’t lose your money here.
I needed a really simple essay about the first president of the USA. Do you know what I got? A paraphrased Wikipedia page. There wasn’t even a thesis statement in this paper. I don’t know how they can charge for something like this.
What a huge mistake!
First of all, they charge a lot for admission essays. I paid over $100. They respected the deadline, and that’s where the benefits stopped. When I read the essay, I was utterly disappointed. There was nothing unique in it. It was just like a generic template, with the same sentences I’ve seen hundreds of times before.
I used this site for personal statement. Customessay kept calling me over and over saying “we haven’t receiver your payment, we haven’t received your payment”. Once the payment processed, they told me the best writer (US based) will be writing a paper for me. I also paid extra for proof reading. The paper I got was elementary grade paper. Too many ‘woulds’ were used and past and future tense in same sentences. They also said “why don’t you order one page summary as well. It is only 38 dollars”. Why would I need a summary page for personal statement. Lot of grammar mistakes. When I pointed out that there were too many errors, they asked me “what is wrong with the paper and to send suggestions”. Every single sentence had grammar errors. They said we will fix it and send it to you but kept sending me same paper. Long story short “THEY ArE THE WORST SERVICE I USED and YOU WON’T GET YOUR MONEY BACK”. They are moochers. I LOst about 140 dollars. I ended up writing my own paper. Stay away…